Work in a professional and demanding environment with international customers on the planning and organization of support processes as well as the structured and customer-oriented solution of problems in the area of IT.
You have
… completed training in the (IT) commercial sector, ideally with one to two years of professional experience, initial experience in the planning and implementation of (support) processes, in the structured and customer-oriented solution of problems, an independent, structured and careful way of working,
creativity and initiative as well as enjoyment of teamwork and you have a very good command of German and English as well as strong presentation and communication skills.
You would like to
… handle incidents and requests within an IT system, provide client support by accepting fault reports and further analyzing error situations, analyze customer requirements from various departments and coordinate them with the teams involved, further develop and improve support processes, manage system suppliers and service providers and work with international customers in a professional and demanding environment.
We offer
… flexible working hours, a young, committed team and interesting customer projects, enable you to take part in further training and, depending on the tasks to be completed, to divide your working hours between presence and home office.
You & us
Sounds interesting? We think so too. If you’d like to work with us, please get in touch with your detailed application!
We look forward to hearing from you!
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